Customer service really needs improvement. Good prices quality merchandise. Hard to find help, if you do, no one seems to know anything. Hard to return or exchange purchases even at Christmas. Shame it's a mini K having just what you need.
One hateful check out lady. If she don't like the job quit. I'm Shure she's on social security.
As an ex-employee of 3 years I can honestly say this is probably one of the worst places to be either an employee or customer. The management is a joke, they have zero respect for their employees and customers. They are self serving and lazy and consistently expect their highly underpaid subordinates to pick up their slack. Because of their lack of leadership and guidance the place is nothing more than a revolving door where newer employees are little trained and even less respected. From a customer perspective, only a handful of associates actually cared about providing good service where most (including the management) often gave little to no effort in assisting customers and frequently left them dissatisfied. I witnessed on countless occasions employees treating customers layaways with no respect, cramming too much into single boxes, not packaging them correctly, not to mention the unbelievably high amount of layaways that went missing dissapointing countless customers. The management treated customer complaints as a joke, often referring to disappointed customers as a waste of time. All this is neglecting the store's shameful presentation, both in upkeep as well as product offering. All together I can honestly say I could never recommend kmart as a good employer nor place to shop and if I could give it a 0 I would have.
Love Kmart it's a shame they are closing so many
This KMart was very helpful. I bought a blow dryer that didn't work out for me. I had trouble with the control buttons on that model because of the way my hands work/don't work. Not their fault. It was no problem at all getting my money back and I didn't have to buy my replacement there!
Kmart is a US Department Store based in Gas City, Indiana. Kmart is located at 1015 E Main St, Gas City, IN 46933, USA.
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